Fulfillment App
Fulfillment tools built for accuracy and efficiency
Fulfill every order with speed and accuracy: guided pick paths, barcode scanning, random‑weight handling, in‑app chat, and real‑time curbside/location alerts ensure accurate picks and instant handoff when customers arrive.
3P labor for picking + delivery
Use your own team or plug in third-party labor for picking and delivery. Homesome supports hybrid workforce models so you can scale capacity without overextending your staff.
Hub-and-spoke fulfillment with MFC and EFC support
Fulfill from the store, a micro-fulfillment center, or an adjacent location. Homesome’s hub-and-spoke architecture routes each order to the right fulfillment node automatically, keeping your network coordinated and efficient as you grow.
Batch + zone picking
Pick multiple orders in a single pass or split the store into zones for parallel picking. Homesome supports both strategies—and hybrid combinations—to match your workflows to store layout and volume.
Store-level and HQ analytics with automated alerting
Store managers see their own live performance view; HQ sees across the full operation. When an order falls behind, Homesome can reassign pickers, escalate alerts, or notify the customer automatically.
Open API platform with real-time webhooks
Connect Homesome to any system in your stack. A flexible REST API and real-time webhooks push fulfillment data to your OMS, ERP, loyalty platform, or analytics tools the moment an order event occurs.
Real-time order status sync
Every fulfillment event is reflected instantly in the customer-facing view. Shoppers always see accurate status without your team managing it manually.
Curbside handoff with Flybuy integration
Homesome integrates natively with Flybuy to detect when a customer arrives for pickup. Your team is notified the moment they pull in, so orders are ready at the curb without wait.
In-app chat with brand-compliant messaging controls
Message shoppers directly through the app with controls that keep every interaction on-brand. Teams can use templated messages, automated updates, and AI-drafted responses— with sentiment awareness and profanity filtering built in—so the right tone is consistent across every store.
MTO fulfillment app for prepared foods
Manage the full lifecycle of made-to-order items on a dedicated tablet interface. Standardized ingredient lists and prep workflows keep every item consistent—regardless of who’s behind the counter.
Order management system
Manage every order from placement through fulfillment in one place. Edit line items, adjust fulfillment methods mid-stream, and review a complete audit log of every action—substitutions, messages, status changes—so your team always has the full picture.
